Dedicated to our Customers
Long before 1975, Jim Hynes knew the importance of listening to customer needs. Today, hundreds of global brands – the very large to the very small – own a Hines tube or pipe bender.

Here are our promises to you:

  1. Service first. Talk second. We promise to put your needs first.
  2. Listen. You know your business better than we do. Listening to your point of view and input is the most important thing we do.
  3. Admit mistakes. If we do something wrong, we’ll make it right. Guaranteed.
  4. Give more than you get. We appreciate your commitment to us, so we’ll work very hard to provide you with exceptional value.
  5. Be prompt. We promise to provide quick turn-around, and when appropriate, within 24 hours.
  6. Be good at what you do. For decades, we have owned the factory, ensuring costs are controlled and quality is high. As a result, our hundreds of customers recognize Hines Bending as the undisputed global leader in pipe and tube bending machines.
  7. Do what you know, don’t do what you don’t know. We sell pipe and tube bending machines, related tooling and parts. That’s it.
  8. Deliver unequalled service. We will not fail to give you the very best service. Period. If we don’t let us know about it.
  9. Innovate. Sometimes there is a better, more innovative way, or less expensive way to achieve your goal(s). We promise to with provide you the best machine and tooling solution to meet your needs.
  10. Dedicated to Success. We are 1,000% dedicated to your success.